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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jim Brown

September 10, 2026

5  out of  5
rating by Jim Brown
"When I need something, the team is always quick to respond. Thanks to everyone, especially Evelyn. She always takes care of my policy changes and requests promptly."
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Heydie Aldana

September 9, 2026

5  out of  5
rating by Heydie Aldana
"I was desperate looking for a new car and home Insurance, a friend of mine told me to call StateFarm and thankfully I did! Jasmin Ortiz helped to find a great bundle and she did everything fast and is very helpful and professional. I will recommend them to family and friends. 5 Stars!!!!!⭐️⭐️⭐️⭐️⭐️"
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Yoshua

September 9, 2026

5  out of  5
rating by Yoshua
"Excelente servicio, me mantengo seguro y confiable, recomendado 100%"
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Liliana Canas

September 4, 2026

5  out of  5
rating by Liliana Canas
"Quiero agradecerle a Evelyn por toda su ayuda. Fue muy amable, paciente y siempre estuvo pendiente de ayudarme con todo. Me explicó las cosas de una manera muy clara y me hizo sentir muy cómoda durante todo el proceso. Se nota que le gusta lo que hace y que realmente se preocupa por sus clientes. ¡Estoy muy contenta con su atención y definitivamente la recomiendo!"
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Lisa Mendez

September 4, 2026

5  out of  5
rating by Lisa Mendez
"I want to give a big shout out to blaine office employee evelyn she is so helpful patient and kind i recommend evelyn for your needs."
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Ray Ramon Ramon

August 31, 2026

5  out of  5
rating by Ray Ramon Ramon
"I had Jasmine Ortiz assist me with my auto/home bundle policy needs..
She went deep into the woods in finding policies that would serve my needs yet affordable within my budget.
I’d recommend Ms Ortiz with confidence to any friend or family member.."
We responded:
"Thanks Ray, we really appreciate the five star review! Finding you the best deal is what we do best. Appreciate your business."
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Tammy Waters

August 11, 2026

5  out of  5
rating by Tammy Waters
"Esmeralda Martinez is the best.she saved
Us over 200.00 a month"
We responded:
"Tammy, thank you so much for the five star review! So happy we were able to save you so much money."
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Brandi Delery

July 30, 2026

5  out of  5
rating by Brandi Delery
"Amazing service by Jennifer!"
We responded:
"Jennifer is great! Thank you for the five star review."
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Chris Earhart

July 30, 2026

5  out of  5
rating by Chris Earhart
"Jennifer was a pleasure to work with from start to finish. She was incredibly responsive, provided quotes quickly, and offered helpful recommendations without ever being pushy.
I asked for quotes multiple different ways, and even had her quote 14 different vehicles. She never complained, pushed back, or took shortcuts, she handled every request promptly and thoroughly.

What I appreciated most was that Jennifer respected my decisions. She offered recommendations based on her expertise, but when I chose a different option, she didn't make me feel pressured or try to convince me that I was wrong. She simply supported what worked best for me.

The entire process was smooth and hassle free. It was refreshing to work with someone who wasn't focused on selling me more coverage or adding products that primarily benefited the company. Instead, Jennifer met me where I was, never tried to maximize things on me, and helped me find the right solution for my current situation.

Communication was excellent. She sent just the right amount of emails, calls, and texts, enough to keep things moving without becoming overwhelming. I also appreciated that everything could be completed remotely, so there was no need to come into the office to sign paperwork or finalize the policy.

In my experience, many insurance agents want you to come into the office so they can give you a sales pitch and try to upsell additional products. Jennifer was the exact opposite. She made the process simple, convenient, and customer focused.

I highly recommend Jennifer to anyone looking for an insurance agent who is knowledgeable, responsive, and genuinely focused on helping her clients rather than making a sale."
We responded:
"Thank you so much for the five star review! We really appreciate all the kind words. This is exactly how insurance shopping should be."
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Ashley McCowan

July 28, 2026

5  out of  5
rating by Ashley McCowan
"Caring, detailed, knowledgeable, and local. Highly recommend! We chose Blaine because of his consistent involvement in our community. We knew of Blain b/c he consistently supported our boys' school and their teachers. When searching for new policies, we contacted Blaine and his knowledge and care made us feel safe and protected with our policies. We are so glad we switched over to Blaine and have a local agent to answer all of our questions."
We responded:
"What a great review, thank you so much for sharing. "
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Laura Guzman

July 20, 2026

5  out of  5
rating by Laura Guzman
"I was helped out by Esmeralda and I'm so glad I was. She made going through the process of getting car insurance supper quick and easy. I'd recommend her to anyone looking for a way to get affordable and kind help."
We responded:
"Thank you Laura for the five star review. That's exactly how shopping for insurance should be."
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Melika

July 14, 2026

1  out of  5
rating by Melika
"An agent from this state farm named Jennifer keeps on calling stop and leaves voicemails, remove my number as i never requested any quotes and im nit interested in receiving any calls or you will be reported to the state of texas!!!"
We responded:
"Thanks for taking the time to leave us a review. We will certainly not call you again."
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Lizzy Guzman

June 26, 2026

5  out of  5
rating by Lizzy Guzman
"I had a great experience, Esmeralda was very helpful, and professional. This is only my second insurance, and I did have a lot of questions. However Esmeralda really helped me understand my policy and got me a great deal."
We responded:
"THank you so much Lizzy for the five star review."
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Sean Quarls

June 4, 2026

5  out of  5
rating by Sean Quarls
"I recently switched my home and auto insurance and couldn’t be happier with the experience. Jennifer took the time to understand exactly what coverage I needed, explained everything clearly, and found me an excellent bundled policy at a very competitive rate.

What impressed me most was the level of service and attention to detail. I never felt pressured, and all of my questions were answered promptly and professionally. The process was smooth from start to finish, and I ended up with great coverage while saving money.

If you’re looking for an insurance agent who is knowledgeable, responsive, and truly works to find the best value for their clients, I highly recommend them."
We responded:
"Thank you for the amazing review, Sean! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Ismeri Capetillo

May 13, 2026

5  out of  5
rating by Ismeri Capetillo
"I've been with State Farm for a few months now. Thanks to Merari Martinez for helping me with my policy. They were friendly, knowledgeable, and took the time to explain all of my coverage options. Their customer service is outstanding, they are always responsive, and genuinely care about their clients. I highly recommend them."
We responded:
"Thank you Ismeri for the five star review!"
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Martin _

May 13, 2026

5  out of  5
rating by Martin _
"The service I received from Esmeralda was professional, efficient, and genuinely caring! I would recommend this place to everyone!"
We responded:
"Thank you so much for the five star review!"
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Arely

May 13, 2026

5  out of  5
rating by Arely
"I had a great experience working with Merari for my life insurance quotes. She answered all my questions quickly and made the process stress-free. I appreciated how honest and helpful she was while helping me compare options. Highly recommend!"
We responded:
"Thank you so much for the five star review. Getting insurance should be easy, so we're happy you had a great experience."
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F8TH

May 12, 2026

5  out of  5
rating by F8TH
"Merari is one of the best! Awesome service!"
We responded:
"Thank you so much for the five star review."
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Kyle N

May 12, 2026

5  out of  5
rating by Kyle N
"Jennifer was great!"
We responded:
"Thank you so much for the five star review!"
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Doug Nappi

May 7, 2026

1  out of  5
rating by Doug Nappi
"Poor management. I'll be talking my policy to another state farm agent. I would suggest others do too.

My point proven by said management's response."
We responded:
"Sorry you feel that way Doug. When your fiancee quit for medical reasons I thought I handled it professionally. Seeing all of your other reviews are negative i guess this review is not a surprise. But thank you for taking the time to give feedback."
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Jon A

April 24, 2026

5  out of  5
rating by Jon A
"Just want to give a quick shout out to Jennifer Douglas for her hard work in regularly checking with me to see if she could save me money. After what seems like a couple of years of her checking to see if she could beat my insurance rates, she got me a better deal on two insurance policies with State Farm. Her hard work ethic and dedication to the hustle and grind impressed me to keep giving her a chance. She has always been professional, polite, patient, and understanding. Hold on to her tight Blaine Scelfo, great team members are hard to come by."
We responded:
"What a great review! Thank you so much Jon... we appreciate you."
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celia martinez

April 23, 2026

5  out of  5
rating by celia martinez
"I was referred by Esmeralda to Blaines agency and I’m so thankful that I did! I saved around $150 on my auto insurance and their customer service is amazing!"
We responded:
"Thank you so much for the five star review!"
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A User

April 20, 2026

2  out of  5
rating by A User
"Iris was rude and unhelpful. Do not recommend"
We responded:
"We sincerely apologize for that type of service. Iris is no longer an employee of this company. "
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kandie kowalski

March 26, 2026

5  out of  5
rating by kandie kowalski
"Jennifer Douglas is absolutely wonderful to work with! She is truly one of the kindest people you’ll ever meet, and her genuine care shows in everything she does. Jennifer helped us lower our auto coverage while still making sure we had everything we needed, and she also found us the perfect homeowner’s policy at a great rate.

We couldn’t be happier with the service she provided. We will definitely continue referring our friends and family to Jennifer for all of their insurance needs. Highly recommend!"
We responded:
"Kandie, thank you so much for the five star review!! We think Jennifer is amazing as well. "
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Jennifer Sathre

January 21, 2026

5  out of  5
rating by Jennifer Sathre
"Jennifer Douglas at Blaine Scelfo State Farm Insurance Agency is the best! She made sure I was fully covered and found the best rate for me! If you need auto insurance call these folks! Thank you for the great the service!"
We responded:
"Thank you so much for the five star review!"