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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ismeri Capetillo

May 13, 2026

5  out of  5
rating by Ismeri Capetillo
"I've been with State Farm for a few months now. Thanks to Merari Martinez for helping me with my policy. They were friendly, knowledgeable, and took the time to explain all of my coverage options. Their customer service is outstanding, they are always responsive, and genuinely care about their clients. I highly recommend them."
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Martin _

May 13, 2026

5  out of  5
rating by Martin _
"The service I received from Esmeralda was professional, efficient, and genuinely caring! I would recommend this place to everyone!"
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Arely

May 13, 2026

5  out of  5
rating by Arely
"I had a great experience working with Merari for my life insurance quotes. She answered all my questions quickly and made the process stress-free. I appreciated how honest and helpful she was while helping me compare options. Highly recommend!"
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F8TH

May 12, 2026

5  out of  5
rating by F8TH
"Merari is one of the best! Awesome service!"
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Kyle N

May 12, 2026

5  out of  5
rating by Kyle N
"Jennifer was great!"
We responded:
"Thank you so much for the five star review!"
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Doug Nappi

May 7, 2026

1  out of  5
rating by Doug Nappi
"Poor management. I'll be talking my policy to another state farm agent. I would suggest others do too. My point proven by said management's response."
We responded:
"Sorry you feel that way Doug. When your fiancee quit for medical reasons I thought I handled it professionally. Seeing all of your other reviews are negative i guess this review is not a surprise. But thank you for taking the time to give feedback."
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Jon A

April 24, 2026

5  out of  5
rating by Jon A
"Just want to give a quick shout out to Jennifer Douglas for her hard work in regularly checking with me to see if she could save me money. After what seems like a couple of years of her checking to see if she could beat my insurance rates, she got me a better deal on two insurance policies with State Farm. Her hard work ethic and dedication to the hustle and grind impressed me to keep giving her a chance. She has always been professional, polite, patient, and understanding. Hold on to her tight Blaine Scelfo, great team members are hard to come by."
We responded:
"What a great review! Thank you so much Jon... we appreciate you."
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celia martinez

April 23, 2026

5  out of  5
rating by celia martinez
"I was referred by Esmeralda to Blaines agency and I’m so thankful that I did! I saved around $150 on my auto insurance and their customer service is amazing!"
We responded:
"Thank you so much for the five star review!"
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A User

April 20, 2026

2  out of  5
rating by A User
"Iris was rude and unhelpful. Do not recommend"
We responded:
"We sincerely apologize for that type of service. Iris is no longer an employee of this company. "
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kandie kowalski

March 26, 2026

5  out of  5
rating by kandie kowalski
"Jennifer Douglas is absolutely wonderful to work with! She is truly one of the kindest people you’ll ever meet, and her genuine care shows in everything she does. Jennifer helped us lower our auto coverage while still making sure we had everything we needed, and she also found us the perfect homeowner’s policy at a great rate. We couldn’t be happier with the service she provided. We will definitely continue referring our friends and family to Jennifer for all of their insurance needs. Highly recommend!"
We responded:
"Kandie, thank you so much for the five star review!! We think Jennifer is amazing as well. "
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Jennifer Sathre

January 21, 2026

5  out of  5
rating by Jennifer Sathre
"Jennifer Douglas at Blaine Scelfo State Farm Insurance Agency is the best! She made sure I was fully covered and found the best rate for me! If you need auto insurance call these folks! Thank you for the great the service!"
We responded:
"Thank you so much for the five star review!"
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Moh Ruiz

December 13, 2025

5  out of  5
rating by Moh Ruiz
"Merari Martinez is awesome. I reached out to have some changes made & with her magic wand (keyboard), she had everything done in a matter of minutes. I was able to get everything printed out immediately as well. She was very positive about what I needed & figured it out without a problem. This agency is really good at finding the best prices too. Love them."
We responded:
"What a kind review, thank you so much!"
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Andy melancon

December 11, 2025

5  out of  5
rating by Andy melancon
"Jennifer was great at helping me with my umbrella policy"
We responded:
"Thank you so much for the five star review!"
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Kaelyn Charles

December 11, 2025

5  out of  5
rating by Kaelyn Charles
"The service that I received from Iris was amazing! I would recommend State Farm as well as her specifically to any inquiring customer! Not only did she get my rate lower, but I’m getting way more in my package than with previous companies! The customer service across the board is amazing! 10/10 recommend."
We responded:
"Thank you so much for the five star review!"
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Dan Hoffman

December 3, 2025

5  out of  5
rating by Dan Hoffman
"Jennifer is an outstanding person to work with at State Farm. Her patience and ability to answer all questions thoroughly is commendable. Thanks for all your assistance Jennifer and dealing with all my questions and concerns."
We responded:
"Thank you so much for the five star review!"
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Dre League (A Parrish)

October 31, 2025

5  out of  5
rating by Dre League (A Parrish)
"My experience with here from the receptionist to the agents and Blaine himself has been nothing short of amazing …. They treat you like family all while making sure you are covered in case bad luck comes your way …. I’d recommend my friends and family to them any day of the week …. Jasmin in the front of their operation was the most wonderful part of my experience, her knowledge and helpfulness made me a forever customer"
We responded:
"Dre, what a great review, thank you for the five stars."
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Luci Seaux

October 22, 2025

5  out of  5
rating by Luci Seaux
"This agency is wonderful. They’re kind, patient and understanding. AND they literally saved me $1500 a year. I highly, highly recommend!!!!"
We responded:
"Thank you so much Luci, we really appreciate the kind words and five star review! We enjoyed having you in the office."
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Jay Grimm

October 16, 2025

5  out of  5
rating by Jay Grimm
"I worked with Jennifer to switch my auto and renters insurance policy. She was very friendly, knowledgeable and responsive! She made the transition easy and painless!"
We responded:
"That's great Jay, that's how doing insurance should be. Thank you for the five star review."
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Lindsey Barber

October 16, 2025

5  out of  5
rating by Lindsey Barber
"I have had an absolutely outstanding experience working with Jennifer Douglas at Blaine Scelfo State Farm. She truly goes above and beyond the typical duties of an insurance agent. ​She makes the entire process of managing our policies so easy and completely stress-free. Her efficiency and clarity are remarkable. ​We are confident in highly recommending Jennifer to anyone seeking expert, personalized insurance service. Blaine Scelfo is incredibly lucky to have her professionalism and expertise on his team."
We responded:
"Thank you so much for the kind words, we think Jennifer is great too! We look forward to meeting you soon."
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Dylan Bourque

October 15, 2025

5  out of  5
rating by Dylan Bourque
"Thanks to Blaine and Jennifer for helping my family save money on my insurance!"
We responded:
"Dylan, thank you for the five star review!! Life insurance is so important."
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Mirna Lara

October 2, 2025

5  out of  5
rating by Mirna Lara
"I had a great experience working with Merari! She was incredibly professional and knowledgeable throughout the entire process. She got me quoted quickly and explained everything clearly, making sure I understood all my options. She was also able to assist my mom in Spanish, making her feel comfortable and fully informed as well. It’s not always easy to find someone who can communicate so effectively with both of us. Thank you Merari!!"
We responded:
"Thank you Mirna for the five star review! Glad we could help you and your mom."
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Lisseth Orozco

October 2, 2025

5  out of  5
rating by Lisseth Orozco
"Merari is amazing! She helped us find a quote for our teen driver. Took her time finding a quote to bundle for home and auto. She is efficient, friendly, knowledgeable, bilingual in English and Spanish. I will definitely be a returning customer to Merari!!! Thank you again for all your help and knowledge!"
We responded:
"Thank you so much for the five star review! We love our teen drivers!"
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Jessica Bruton

September 30, 2025

5  out of  5
rating by Jessica Bruton
"They helped me switch over from Triple A at a cheaper price even when life insurance! Amazing workers and very nice and easy to work with!. This time around I am earning discounts with the drive safe and save device!"
We responded:
"So happy we were able to save you money. We really appreciate the five star review!"
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Matt Malone

September 29, 2025

5  out of  5
rating by Matt Malone
"Great insurance agency. Jennifer Douglas is a superstar. She is responsive, compassionate, and efficient. She knows her stuff and she is more than willing to assist with any questions I may have. She helped my family with our life insurance and I couldn't be happier. We are glad we found this agency."
We responded:
"We agree, Jennifer is a superstar! Thank you so much for the five star review. Life insurance is the most important coverage we offer."
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Advanced Chiropractic Equipment LLC Johnson

September 11, 2025

5  out of  5
rating by Advanced Chiropractic Equipment LLC Johnson
"Blaine Scelfo is an honest insurance agent that we have done business with for over 10 years. He is someone you can trust to give you the best options for your insurance needs. We can't say enough good things about him. He deserves 10 stars, 5 stars doesn't do him justice. We are picky about who we do business with and feel 100% comfortable with him and State Farm here in Tomball Texas."
We responded:
"That means a lot Greg, thank you so much for the kind review. Looking forward to the next 10 years."